We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover. We expect the server to be online in about 30 minutes.
Issue has been identified, are working towards a fix.
Dear customer, we are currently experiencing network environment issues. This means that the waiting time is longer than usual. We are making currently making every effort to resolve this problem as quickly as possible. Please excuse us for this inconvenience
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