Outage on one of our servers

Resolved
Resolved
After 2 hours and 27 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 1 hour and 30 minutes

We've fixed the core issue, and are waiting for things to recover. We expect the server to be online in about 30 minutes.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 28 minutes

Issue has been identified, are working towards a fix.

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Identified

Dear customer, we are currently experiencing network environment issues. This means that the waiting time is longer than usual. We are making currently making every effort to resolve this problem as quickly as possible. Please excuse us for this inconvenience

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Began at:

Affected components
  • Database servers